Successors

1. The Bank of Canada needed to find a way to manage this growing and complex business without compromising service levels. Outsourcing looked like a good option. While reputational risk was primary, cost was important, too. That translates into more than $150 million of total cost savings. read more

2. WestJet Lands Top Talent by Outsourcing Recruiting Software Westjet, Canada's largest low-cost airline, has grown 30-50 percent every year it has been in business. Outsourcing recruiting helped the airline keep up with its soaring staffing demands. read more

3.Dairy Farm BPO yields savings of about 55% and 20% respectively on finance and procurement costs.

4. Following a competitive bid tender, Hydro One awarded a landmark $ 1 billion CDN contract to Capgemini to outsource and operate technology–enabled services to Hydro One over 10 years.